Returns & Exchanges

At OLEVS Watch Official, we want you to be completely satisfied with your timepiece. If your purchase doesn't meet your expectations, we offer a 30-day return policy for items in original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the watch in its original OLEVS gift box along with all manuals, tags, and protective films intact.

• 3.
  Ship the Item

  Affix the provided shipping label and drop off the package at your nearest authorized carrier location.

• 4.
  Inspection and Refund

  Once our quality control team verifies the item's condition, your refund will be processed to your original payment method within 5-7 business days.